The objective of the Client Service Charter is to inform our clients and stakeholders about:

  • • The services that we offer
  • • The standards of the services offered and;
  • • The way those services are provided

This charter demonstrates Dar-es-salaam Flying Doctors’ (DFD) commitment to meet our client’s expectations. It further outlines obligations of our client to enable us to deliver quality professional medical services. It also provides a mechanism for feedback from our esteemed clients.

Dar-es-salaam Flying Doctors Clients

Our clients include but not limited to the following
  • a. Government institutions
  • b. Private Institutions
  • c. Government Ministries, Departments, Agencies and Local Government Authorities
  • d. Diplomatic Missions
  • e. Regulatory Authorities
  • f. General Public